ESI was established in March 1997 as an organisation based on Quality Training and Consulting (QTC), Bob Bruneau’s 17 year old, sole-owner consulting practice.

Since 1980, as QTC and, later, ESI, the practice has accumulated a very significant amount of experience in the fields of Quality and Reliability Management and Technology.

At ESI, we believe in satisfying our clients, more than expected, by giving them a service based on 6 principal objectives:

1. Practicality
2. Simplicity
3. Brevity
4. Economy
5. Punctuality
6. Courtesy

Which makes us effective in all we do.

With the data and experience gathered over so many years of practice, we are able to serve our clients in the most economical and value adding manner, and in the shortest possible time.